Welcome to the Help area. You can get help with IXACT Contact in a number of ways:
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Welcome to the Help area. You can get help with IXACT Contact in a number of ways:
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When you create letters or mass emails using IXACT Contact, a wysiwyg (“what you see is what you get”) content editor provides you with tools for creating robust formatted content.
As you use the editor, behind the scenes it automatically creates HTML programming code that represents your formatted content, but the great thing is that you do not have to know anything about programming HTML or even what it is.
The tool includes many of the same features as popular Word processing software like Microsoft Word. If you're not sure what the various features of the editor does, you can hover over each of the toolbar buttons with your mouse and the name of the feature will appear.
The tool includes a Basic mode and an Advanced mode. The Basic mode includes simpler formatting features, such as:
· Text formatting
· Text and background colors
· Text justification
· Indenting
· Bullets and numbering
· Hyperlink insertion
· Contact-specific merge field insertion
The Advanced mode includes more complex formatting capabilities, such as:
· Tables
· Group boxes
· Inserting dates, times and special characters
The advanced mode also includes the ability to insert your own HTML (by clicking the HTML view at the bottom of the editor). In HTML view your content is represented as HTML programming code, the language of the Internet. This view is intended for users who are either copying and pasting HTML provided by another source (i.e. your web designer) or advanced users who would like to write their own HTML.
Both Basic and Advanced mode include an Image Manager that allows you to upload pictures from your own computer and insert them into your emails or letters.
The Image Manager also includes a robust Image Editor that allows you to edit your pictures after you have uploaded them. You can use the Image Editor to resize, crop, flip or rotate your pictures.
The Image Manager also allows you to create your own folders in order to organize the pictures that you upload. The size of each picture you upload cannot exceed 2MB and you are limited to 50MB of overall disk space.
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Remember that the bigger the pictures you include in your emails, the longer it will take your email recipients to open and view your emails. Therefore, as a general rule, the pictures you upload and include in your emails should be as small as possible while still displaying properly. |
The content editor includes an extensive set of features for creating rich content far beyond what is described here. To download a separate PDF user manual that explains these capabilities in detail, click here. (Not all of the capabilities described in the user manual are necessarily available in IXACT Contact.)
