Welcome to the Help area. You can get help with IXACT Contact in a number of ways:
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Welcome to the Help area. You can get help with IXACT Contact in a number of ways:
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IXACT Contact allows you to easily add a customized page to your website so that visitors can fill out a "Contact Us/Me" form and their contact information is automatically added to your IXACT Contact database.
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Each member of a team can set up their own Contact Us form using their own branding. Each team member will receive their own email notification when someone fills out their Contact Us form. |
Note: If you are going to build your own form, make sure you turn on the option to receive an email notification of each new lead.
Set up your Contact Us/Me form by following the step-by-step instructions under the Lead Capture – Build Your Own Form section of the Lead Capture page.
Your personalized HTML code can now be copied to your website in order to add your new Contact Us/Me page. The HTML code can be used with any text or image hyperlink. If you have a webmaster who is responsible for the administration of your website, they should be able to help you add your new Contact Us/Me page.
For further assistance, please call Customer Support at 1-866-265-6990.
New leads from your form that are not accepting directly into your database appear in the Imported & Synchronized Contacts list in the Utilities area with a Source of ‘Contact Us’. Once accepted into your database, the contact Entered By is also set to ‘Contact Us’.
