The move-in anniversary event can be applied to any contact with a move-in date entered in the contact profile. The event options for each contact default to the global move-in anniversary event but can be changed for individual contacts in the Keep In Touch tab of the contact record (see Viewing a Contact's Keep In Touch Events & Activity Plans).
You can determine whether and when to create calendar entries, reminders, and tasks for the global move-in anniversary event.
To define the global move-in anniversary event:
1. Click Keep In Touch in the top navigation bar.
2. Click the Move-in Anniversary link. The move-in anniversary event settings appear.
3. Indicate whether you want to include move-in anniversaries in your calendar and the number of days prior to the anniversary that you would like a reminder.
Use the Assign To drop-down list to select the default team member calendar in which appointments will be created. |
4. Indicate whether you want to create a task to buy a card and/or gift and the number of days prior to the anniversary that this task will be due. You can also receive a reminder for this task and set the date and time of the reminder.
Use the Assign To drop-down list to select the default team member task list in which the tasks will be created. |
5. Click Save.
Note: You can set a preference in the global move-in anniversary event so that the event is automatically activated for contacts with a move-in date.
Note: If you want to activate the move-in anniversary event for existing contacts with a move-in date for whom the event has not already been activated, also select the check box that appears below.
This option is only available to the Team Leader. |