Welcome to the Help area. You can get help with IXACT Contact in a number of ways:
|
|
|
|
|
|
|
|
Welcome to the Help area. You can get help with IXACT Contact in a number of ways:
|
|
|
|
|
|
|
|
The following are the minimum computer requirements to use IXACT Contact.
Microsoft Internet Explorer 9 or later
To check your version of Internet Explorer:
1. Open the browser
2. Click the Help menu
3. Select About Internet Explorer.
If your version is older than 9, visit www.microsoft.com/ie to update to the latest version.
Mozilla Firefox 3.0 or later
To check your version of Mozilla Firefox:
1. Open the browser
2. Click the Help menu
3. Select About Mozilla Firefox.
If you have an old version of Firefox, you should automatically be prompted to update upon opening the browser.
Safari 3.0 or later
To check your version of Safari:
1. Open the browser
2. Click the Help menu
3. Select About Safari.
If you have an old version of Safari, you should automatically be prompted to update upon opening the browser.
· 1024 x 768 or higher screen resolution
If you use a Microsoft Windows computer, follow these steps to verify and change your display screen resolution:
1. Right mouse click your desktop and select Properties.
2. In the Display Properties screen, select the Settings tab.
3. Under Screen Resolution you will see your current resolution setting. If necessary, move the Less/More arrow to adjust your resolution.
4. Click OK.
If you use an Apple computer, follow these steps to verify and change your display screen resolution:
1. Open the System Preferences (either from the Dock or from the Apple menu).
2. Open the Displays Panel and choose the Display tab.
3. On the left of the Displays tab, select the resolution from the Resolutions list.
4. Quit or close the System Preferences when done.
· Broadband (i.e. cable or DSL)
· Javascript enabled
· Cookies enabled
To enable Javascript in Internet Explorer:
1. Click the Tools menu and select Internet Options.
2. Click the Security tab.
3. Click Custom Level...
4. Scroll to the Scripting section of the list and under Active Scripting click Enable.
5. Click OK.
6. Click OK.
To enable Cookies in Internet Explorer:
1. Click the Tools menu and select Internet Options.
2. Click the Privacy tab.
3. Under Settings, make sure the setting is Medium or lower.
4. Click OK.
To enable Javascript in Mozilla Firefox:
1. Click the Tools menu and select Options.
2. Click the Content tab.
3. Check Enable Javascript.
4. Click OK.
To enable Cookies in Mozilla Firefox:
1. Click the Tools menu and select Options.
2. Click the Privacy tab.
3. Check Accept cookies from sites.
4. Click OK.
To enable Javascript in Safari:
1. Click the settings menu (the cog icon in the top-right corner) and select Preferences....
2. Click the Security tab.
3. Check Enable Javascript.
4. Click the X in the top-right corner to close.
To enable Cookies in Safari:
1. Click the settings menu (the cog icon in the top-right corner) and select Preferences....
2. Click the Security tab.
3. Under Accept cookies, check Only from sites I visit.
4. Click the X in the top-right corner to close.
· Adobe Reader
To install the latest version of Adobe Reader:
1. Visit www.adobe.com.
2. From the Download menu select Adobe Reader.
3. Follow the on-screen instructions.
