Welcome to the Help area. You can get help with IXACT Contact in a number of ways:
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Welcome to the Help area. You can get help with IXACT Contact in a number of ways:
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Prior to setting up wireless synchronization on your Windows Phone, we strongly recommend that you backup your device to your computer. Backing up your device requires Microsoft Outlook. If you do not have a copy of Microsoft Outlook on your computer, we strongly recommend installing it prior to setting up wireless synchronization. In addition to allowing you to back up your wireless device data prior to setting up synchronization, Microsoft Outlook is also required to get your IXACT Contact data back onto your wireless device if you choose to remove wireless synchronization.
If your computer operating system is Windows Vista or Windows 7, use Windows Mobile Device Center to back up your Windows Phone data to Microsoft Outlook.
If your computer operating system is Windows XP, use ActiveSync Desktop to back up your Windows Phone data to Microsoft Outlook.
To set up your Windows Phone, please contact customer support at 1-866-265-6990.
Tip: The default synchronization schedule settings will synchronize immediately when you update items in IXACT Contact, resulting in shorter device battery life and possibly higher data usage. You may wish to change your schedule to synchronize less frequently.
If you want to stop synchronizing your Windows Phone with IXACT Contact, please call our support department at 1-866-265-6990. We will assist you with removing synchronization and getting your IXACT Contact data back onto your device. If you attempt to remove synchronization without contacting us, you may lose all of the IXACT Contact data on your Windows Phone.
If you are replacing your Windows Phone, please call our support department at 1-866-265-6990 and we will help you setup wireless synchronization on your new device.
