About Reports

IXACT Contact comes with a range of valuable pre-designed reports that help you make better decisions about your marketing and business development.

Generating a report

To generate a report, click Reports in the top navigation bar.

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The following reports are available. When you select one, you must define criteria, e.g. select the contacts to report on, or a date range, etc.

Section

Report

Description

Click the report name link and then define the criteria as follows:

Contact Reports

Card List

Contact card list

Select the contacts you want to include, then click View Report (see below).

 

Phone List

Contact phone number list

Select the contacts you want to include, then click View Report (see below).

 

Mailing List

Contact mailing address list

Select the contacts you want to include, then click View Report (see below).

 

Birthday List

Contact birthdays by date

Enter the Start and End Date, then click View Report (see below).

 

Property Purchase Date Anniversary Report

List of property purchase anniversaries by date

Enter the Start and End Date, then click View Report (see below).

 

Contacts Who Do Not Accept Mass Emails

List of contacts set to not receive mass emails

Click View Report (see below).

 

Business Directory

Business Directory listing

Click View Report (see below).

 

Move In Date Anniversary Report

List of contact move in anniversaries by date

Enter the Start and End Date, then click View Report (see below).

Original Source of Contact Reports

Original Source of Contact Summary

Summary of contact sources by date

Enter the Start and End Date, then click View Report (see below).

 

Referral History

Contact referral history by date

Enter the Start and End Date, then click View Report (see below).

Task & Appointment Reports

Outstanding Tasks

List of all incomplete tasks

Click View Report (see below).

 

Appointment Summary

Summary of appointments by date

Enter the Start and End Date, then click View Report (see below).

Active Business Reports

Active Business

List of current Active Business listings

Click View Report (see below).

 

Active Buyers

List of current Active Buyers

Click View Report (see below).

 

Transaction Summary

Active Business Transaction Summary

Enter the Start and End Date, then click View Report (see below).

Tip: To print a comprehensive overview of a single contact that includes all of the contact’s profile information, as well as their complete contact history, open the contact record and click Print Profile in the contact header.

The Outstanding Tasks and Appointment Summary reports allow for the selection of the team member for the report. You can only generate the Outstanding Tasks report for other team members if they are sharing their task list. You can only generate the Appointment Summary report for other team members if they are sharing their calendar.

The various Active Business Reports also allow for the selection of a team member. If a team member is selected, the Active Business and Transaction Summary reports only include listings to which the team member is assigned as an agent. The Active Buyers report only includes buyers for which the team member is assigned as the buyer agent.

Printing or exporting a report

When you click View Report, the report is displayed with the following toolbar:

·       To print a report, click the Print icon on the left.

·       To navigate through the pages of a multi-page report, use the controls in the center of the toolbar.

·       To open or save the report in PDF format, select Pdf from the drop-down list on the right and click the Save icon. When the File Download screen appears, click Open or Save.

·       To open or save the report in Excel format, select Xls from the drop-down list on the right and click the Save icon. When the File Download screen appears, click Open or Save.

·       To generate another report, click Back to Reports.